Terms and Conditions
Terms and Conditions
The following terms and conditions apply to all orders via our online shop. With the appearance of this offer, all previous ones lose their validity. This offer is free and non-binding.
2. Contractual partner and conclusion of contract
The purchase contract is concluded with Norbert Ehret / VINISÜD
3. Prices and terms of delivery
All prices are per bottle in € including the applicable VAT. Unless otherwise stated, the bottle size is 0.75l. We ask for your understanding that we only deliver initial orders against prepayment, direct debit or PayPal. We only send deliveries within the EU against prepayment or PayPal payments.
4. Deliveries abroad
We generally deliver abroad against prepayment or payment via PayPal. We charge the additional international freight at cost.
Shipping costs for delivery abroad per package with (maximum) 12 bottles:
Austria: € 8.50 / package
Belgium, Denmark, France, Luxembourg, the Netherlands: € 12.90 / package
Italy, Poland, Spain, Hungary: € 18.50 / package
Finland, Ireland, Sweden: € 24.90 / package
We would again like to point out that we only deliver deliveries within the EU against prepayment or PayPal payments.
5. Receipt of the goods
Upon receipt of the goods, please check the goods and have any shortfalls or damage immediately confirmed in writing by the deliverer. Please inform us of the damage immediately so that we can arrange for a replacement.
Our invoices are due for payment immediately upon receipt of the goods. Our deliveries are generally made with extended retention of title. Erlangen is the place of jurisdiction for merchants.
7. Default in payment
In the event of default in payment after a reminder, we reserve the right to make further deliveries, or in future only deliver against prepayment. According to current jurisprudence, we are entitled to charge default interest according to the legal basis after the 31st day after the delivery date. If an invoice is delayed in payment, all of our claims are due immediately. Failure to observe the payment deadline set in the reminder leads to legal claims, even for very small amounts.
8. Protection of minors
In Germany you have to be 18 years old. If this does not apply to you, you are violating laws and regulations. For our insurance, every customer must therefore expressly confirm by entering the date of birth in the ordering process that he is the legal minimum age for the purchase of alcohol in accordance with the laws of his country.
We take the liberty of investigating customers who are not known to us to determine their age in order to reliably exclude sales to young people under 18 years of age. If this is not possible without any doubt, we will only send after prior express notification and appropriate reconfirmation via DHL Ident-Check with reliable identity and age verification.
9. Retention of title
The goods remain our property until full payment. Our deliveries are generally made with extended retention of title
10. Right of withdrawal
With our name we vouch for the quality of the wines we offer. If, contrary to expectations, you do not like one of our wines, we will take back unopened bottles free of charge.
You can cancel your order within a period of two weeks. The period begins after separate receipt of this instruction in writing and not before receipt of the delivery. If you receive the instruction in text form only after the conclusion of the contract, the withdrawal period is 1 month. The timely dispatch of the goods or the timely dispatch of the return request to VINISÜD Konrad-Zuse-Straße 20 in 91052 Erlangen is sufficient to meet the deadline. The revocation must in any case be made in writing or on another permanent data carrier. A justification is not required.
11. Consequences of cancellation
In the case of an effective cancellation, the mutually received benefits are to be returned. You bear the costs of returning goods with an order value of less than 40 euros, unless the goods delivered do not correspond to those ordered. We bear the costs of returning goods with an amount of over 40 euros. If you have already used the goods, we are entitled to demand payment for them. You are also obliged to compensate for the decrease in value if you have damaged the goods. In addition, you can avoid the obligation to pay compensation for a deterioration caused by the intended use of the item by not using the item as if you were your property and by refraining from anything that could impair its value.
In the event of an effective cancellation, we have to repay all payments we have received from you, including delivery costs, immediately and at the latest within fourteen days from the day on which we received notification of your cancellation of this contract.
12. Defects and warranty
According to the new regulation of the European Consumer Rights Directive, your right of withdrawal ends automatically no later than 12 months and 14 days after you have received the goods.
13. Dispute Resolution
The European Commission provides a platform for online dispute resolution, which you can find here http://ec.europa.eu/consumers/odr/.
We are ready to take part in an out-of-court arbitration procedure before a consumer arbitration board.
Responsible is the general consumer arbitration board of the Center for Arbitration e.V., Straßburger Straße 8, 77694 Kehl am Rhein, www.verbübers-schlichter.de.
VINISÜD I Norbert Ehret I Konrad-Zuse-Str. 20 I 91052 Erlangen